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- <text id=94TT0993>
- <title>
- Aug. 01, 1994: Business:Mirror, Mirror on The Wall
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1994
- Aug. 01, 1994 This is the beginning...:Rwanda/Zaire
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- BUSINESS, Page 44
- Mirror, Mirror on The Wall...</hdr>
- <body>
- <p> Who is the fairest successor of them all? Disney's ailing Michael
- Eisner comes under pressure to find a new partner.
- </p>
- <p>By Kevin Fedarko--Reported by Patrick E. Cole/Los Angeles, John F. Dickerson/New
- York and Kristen Lippert-Martin/Washington
- </p>
- <p> Script: FADE IN as Michael Eisner, entertainment legend, leaps
- from the operating table after a quadruple-bypass operation.
- MINUTES LATER we CUT to EXTERIOR SHOT: Eisner cavorts on the
- tennis court.
- </p>
- <p> That's the cartoon version that Disney's corporate choreographers
- might have invented for their CEO, who until recently seemed
- as invulnerable as Simba the Lion King. But since this was life,
- Disney's public relations team last week was limited to the
- semi-astonishing: within 48 hours after doctors sewed four arterial
- loops to the side of his heart, the head of one of the world's
- largest entertainment companies was taking a short walk, meeting
- with at least one member of his board, and spending several
- hours dictating orders for senior staff members from his hospital
- bed.
- </p>
- <p> Even that impressive plot line, however, was not enough to quell
- the concerns raised by Eisner's brush with mortality two weeks
- ago, when he was rushed to surgery after a weekend with other
- media moguls in Idaho's Sun Valley. The unexpected illness of
- Disney's chairman unleashed a flood of speculation about the
- future of a company that only four months ago lost its second-in-command,
- Frank Wells, to a helicopter crash in Nevada. Last week there
- was some evidence that Disney executives may finally be coming
- to grips with the succession problem: a Disney board member
- said it was "under active consideration," and according to one
- source, the company may solicit a list of outside candidates
- as early as this week. At the same time, friends of Jeffrey
- Katzenberg, head of the highly successful Walt Disney Studios
- and in many ways the logical choice for the job, were busy making
- Katzenberg's case to anyone who would listen.
- </p>
- <p> All the fretting was more urgent than it might have been because
- the recent management of Disney had been largely a Wells-Eisner
- fandango. Beginning in 1984, the pair had led Disney through
- a recovery that increased annual revenue more than $7 billion
- in 10 years. Wells was the detail-oriented negotiator who framed
- the deals for Disney's acquisitions and tended to the nuts and
- bolts of the business. Eisner was the company's intellectual
- incubator, dreaming up new projects, overseeing theme-park expansion
- and, in his own words, acting as the company's main "cheerleader."
- So close were the two men that each was said to dash into the
- other's office as many as 15 times a day. On the weekend after
- Wells died, Eisner found himself picking up the phone to call
- his partner and ask when they should schedule the memorial service.
- </p>
- <p> The double blow to Disney management comes at a time when the
- company is wrestling with several nagging problems. The biggest
- is its theme parks, which account for 40% of the company's gross
- revenues. The Euro Disney park outside Paris, for instance,
- was losing so much money ($900 million in its first year alone)
- that it had to be rescued by a Saudi prince who agreed to invest
- $400 million in new equity. Even so, penny-pinching guests are
- still skimping on food, hotel rooms and merchandise, which is
- slowing Disney's plans in the area for offices, shopping centers
- and an MGM film theme park.
- </p>
- <p> The company is also facing a fire storm of resistance to its
- projected historical theme park in rural Virginia, which opponents
- claim will trivialize American history and disfigure the countryside
- with commercial development. Meanwhile, combined theme-park
- attendance was down 6% last quarter in Anaheim (lingering effects
- from fires and earthquakes) and Orlando (fear of Florida's crime
- wave). At the same time, the studio's expanding movie production
- to 60 releases a year may have created the danger that many
- will compete against one another, the way Angie and The Ref
- did when they were brought out within a week of each other this
- spring.
- </p>
- <p> But Disney's biggest challenge is finding its place in the scramble
- to bring entertainment to a future of interactive households.
- The company's doctrine so far has been to concentrate on the
- "product" and leave the delivery systems, which can become obsolete,
- to others. But one of the risks of this strategy is that the
- companies that build the "hardware" could act as gatekeepers
- to Disney's "software"--which partly explains why Wells was
- heading a task force looking into prospective mergers with cable,
- phone and TV companies when he died.
- </p>
- <p> Those who argue that Katzenberg, 43, should ascend to help Eisner
- make these decisions point to his track record. As chairman
- of the company's flourishing studio enterprises, which account
- for 43% of its gross revenue, he finds himself atop the hottest
- movie of the year and perhaps the most profitable in history
- (The Lion King), the No. 1 television show (Home Improvement)
- and the No. 1 Broadway production (Beauty and the Beast). "Pick
- up the recent edition of the annual report," says a Katzenberg
- friend. "You'll see Michael Eisner's picture on page 2. Where's
- Jeffrey? On page 27. He doesn't like that. He wants to be up
- there with Michael."
- </p>
- <p> In fact, Katzenberg has hinted that if he does not get the job
- (his contract expires in five months) he will leave and probably
- head up a rival studio. Disney's decision would seem obvious,
- except that Eisner and Katzenberg have had a complicated relationship
- over the past two decades. The even-keeled Eisner keeps the
- volatile Katzenberg at a distance, relegating him to the role
- of junior prodigy. All Hollywood is watching how the drama will
- be played out, and some players are ready with their lines.
- "Michael and Jeffrey's relationship is like a 19-year marriage,"
- record producer David Geffen said last week. "It has had its
- share of ups and downs, but it's absolutely committed."
- </p>
- </body>
- </article>
- </text>
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